TalentSprint
Remote Infrastructure Management Course Curriculum


Course: RIM on MICROSOFT Platform (Duration: 10 Weeks)
Course Overview:
The Remote Infrastructure Management Foundation (RIM) program is designed by TalentSprint to prepare aspirants to become entry level Technical Support professionals on the Microsoft Platform.
Audience:
Engineering graduates or MCAs or BSc graduates with consistent academic record in SSLC, HSLC and graduation, with 0-1 years of work experience. The participants should possess good computer skills – using computers for creating documents, sending emails, etc.
  • Prior knowledge of programming is not assumed.
  • The participants will be shortlisted based on an Aptitude test.
  • The final selection will be based on personal interview.
Course Objectives:
On completion of this course, successful participants will be able to:
  • Perform effectively as entry level software professionals.
  • Develop and maintain programs in the platform they have studied.
  • Use tools such version control systems, bug tracking systems etc.
  • Contribute as members of a team.
Assessment Strategies:
Assessment methodology is based on Kirkpatrick's model of measuring learning effectiveness (Level 2 & 3). The participants will be assessed using tests, examinations, viva-voce and written assignments to evaluate the degree of achievement of the objectives. Specifically the following assessment mechanisms will be used.
  • Continuous assessments during training to track learning.
  • Periodic written and/or online test for review.
  • End of module written and/or online examinations.
  • End of course project.
Certification:
Not Applicable

Module 1: Introduction to Hardware and Networking (Duration: 1.5 Weeks)
Lessons
  • Introduction to Core Hardware
  • Introduction to Operating System
  • Introduction to Networking
  • Introduction to Database
  • Introduction to Linux


Module 2: Windows XP Professional (Duration: 1.5 Weeks)
Lessons
  • Installing Microsoft Windows XP Professional
  • Configuring Hardware on a Computer Running Microsoft Windows XP Professional
  • Managing Disks
  • Configuring and Managing File Systems
  • Troubleshooting the Boot Process and Other System Issues
  • Configuring TCP/IP Addressing and Name Resolution
  • Configuring the Desktop Environment
  • Configuring Internet Explorer
  • Configuring Microsoft Windows XP Professional to Operate in Microsoft Networks
  • Supporting Remote Users
  • Configuring Microsoft Windows XP for Mobile Computing

Module 3: Microsoft Windows 2003 Server (Duration: 3 Weeks)
Lessons
  • Introduction to Administering Accounts and Resources
  • Managing User and Computer Accounts
  • Managing Groups
  • Managing Access to Resources
  • Managing Access to Objects in Organizational Units
  • Implementing Group Policy
  • Manage the Deployment of Group Policy
  • Implementing Administrative Templates and Audit Policy
  • Preparing to Administer a Server
  • Preparing to Monitor Server Performance
  • Managing Data Storage
  • Managing Disaster Recovery
  • Software Maintenance using Windows Server Update Services
  • Securing Windows Server 2003

Module 4: Windows Server 2003 Network Infrastructure (Duration: 1 Week)
Lessons
  • Allocating IP Addressing by Using Dynamic Host Configuration Protocol (DHCP)
  • Resolving Names
  • Resolving Host Names by Using Domain Name System (DNS)
  • Configuring Routing by Using Routing and Remote Access
  • Configuring Network Access

Module 5: Windows Server 2003 Active Directory Services (Duration: 1 Week)
Lessons
  • Introduction to Active Directory Infrastructure
  • Implementing an Active Directory Forest and Domain Structure
  • Implementing an Organizational Unit Structure
  • Implementing User, Group, and Computer Accounts
  • Implementing Group Policy
  • Implementing Sites to Manage Active Directory Replication
  • Implementing the Placement of Domain Controllers

Module 6: Terminal Services (Duration: 1 Week)
Lessons
  • Configuring Terminal Services Core Functionality
  • Configuring and Troubleshooting Terminal Services Connections
  • Configuring Terminal Services Resources
  • Configuring Terminal Services Web Access
  • Configuring Session Broker
  • Configuring and Troubleshooting Terminal Services Gateway

Module 7: Configuring and Managing Backup (Duration: 1 Week)
Lessons
  • Configuring Storage Units & Media
  • Using Tape and Disk-bases Storage Units
  • Backup and Archive Policies Issues
  • Managing Backups and Restores
  • Initiating and Monitoring backups
  • Media and Image Management
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